Put People First: Relationship-Centered Communication for Nurse Leaders
- Presenter(s): Nikashia Franklin; Diana Harter; Steven Kibodeaux
- Session Length: 45 minutes
- Date: Mar 31, 2025
Contact Hours: 0.75
Communication in healthcare is crucial because it affects both patient outcomes and team dynamics. When nurse managers communicate effectively, they improve patient safety, reduce staff burnout, and create a collaborative environment. Equipping nurse managers with the skills to handle and resolve difficult situations involving their staff, patients, and families is essential for building strong, trust-based teams. This, in turn, leads to higher care quality and greater workplace satisfaction.
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Contact Hours: 0.75Communication in healthcare is crucial because it affects both patient outcomes and team dynamics. When nurse managers communicate effectively, they improve patient safety, reduce staff burnout, and create a collaborative environment. Equipping nurse managers with the skills to handle and resolve difficult situations involving their staff, patients, and families is essential for building strong, trust-based teams. This, in turn, leads to higher care quality and greater workplace satisfaction.
